At Masala Mayhem, we are committed to delivering your orders in a timely and efficient manner. Below is an outline of our shipping process, rates, and policies to ensure a smooth and satisfactory experience.
Processing Time
All orders are processed within 1-2 business days after payment is confirmed. You will receive a confirmation email once your order has been processed, along with tracking details for your shipment. Please note that orders are not processed or shipped on weekends or public holidays.
During high-demand periods, such as holidays or special promotions, there may be a slight delay in processing times. In such cases, we will notify you of any potential delays.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on the weight of your order and the destination address. We strive to offer competitive shipping rates through our trusted courier partners.
Delivery times may vary depending on the destination, customs clearance processes, and unforeseen circumstances beyond our control (such as carrier delays). We recommend allowing extra time during peak seasons or holidays.
International Shipping
We offer worldwide shipping from India to many countries, including the USA, Canada, UK, Australia, and Europe. Customers are responsible for any customs duties, taxes, or import fees that may be imposed by their local government. Masala Mayhem is not responsible for these charges or for delays due to customs clearance.
Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to monitor your package's journey. If you have any issues with tracking, feel free to contact our customer support team for assistance.
Returns Due to Incorrect Address
Please ensure that your shipping address is correct when placing an order. Masala Mayhem is not responsible for orders returned due to an incorrect or incomplete address. If your package is returned to us due to an address error, we will notify you, and you may be required to pay additional shipping costs for re-delivery.
Contact Us
If you have any questions or concerns regarding our shipping policy, feel free to contact our customer support team at:
Email: mayhemmasala@gmail.com
Phone: 9629416353
Thank you for choosing Masala Mayhem. We appreciate your business and look forward to delivering the finest spices right to your doorstep!